Terms and Conditions

Version: 28 August 2026

1. Scope

1.1. These general terms and conditions (GTC) apply to all orders placed with WetterWelt GmbH (“WetterWelt”) through the online shop at wetterwelt.de. They apply to consumers and businesses.

1.2. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 of the German Civil Code, BGB).

1.3. Services agreed individually outside the online shop (for example project contracts or routing advice for commercial shipping) are governed by the terms agreed in each case; these GTC apply only supplementarily.

1.4. Deviating terms of the customer do not become part of the contract unless WetterWelt expressly agrees to them in writing.

2. Contracting party and contact

WetterWelt GmbH, Schauenburgerstraße 116, 24118 Kiel, Germany
Phone: +49 (0)431 9799080
E-mail: service@wetterwelt.net
Managing director: Philipp Müggenburg
Register court: Amtsgericht Kiel, HRB 6604 KI
VAT ID: DE 814 067 737

3. Products and services

3.1. In its online shop, WetterWelt offers digital content and digital services, in particular software licences (for example SEAMAN PRO), app activations (for example the SEAMAN App), weather data downloads (for example GRIB data), SMS weather services and recordings of online seminars, as well as personal consulting services (for example voyage advice or the monitoring of a departure window).

3.2. Weather forecasts are, by their nature, predictions. WetterWelt prepares them with professional care in line with the current state of meteorology, in part based on data from third parties (for example national weather services and model providers). A specific probability that the forecast weather situation will occur is not part of the contract and is not warranted.

3.3. The books presented in the shop are not sold by WetterWelt. The product pages link to the respective publisher; any purchase contract is concluded exclusively between the customer and the publisher on the publisher’s terms.

4. Conclusion of contract

4.1. The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order.

4.2. By clicking the order button (“Buy Now”), the customer submits a binding offer to conclude a contract for the items in the shopping cart. Before submitting the order, the customer can review all entries and correct them using the usual browser and form functions.

4.3. The contract is concluded when WetterWelt accepts the order by sending an order confirmation by e-mail, or at the latest when the service is provided.

4.4. The contract language is German. Where the shop provides content in English, it is provided for information; the German version of these GTC prevails.

4.5. WetterWelt stores the contract text. The customer receives the order details and these GTC with the order confirmation by e-mail; orders can also be viewed in the customer account.

5. Prices and payment

5.1. All prices in the online shop are final prices in euros and include statutory VAT. No shipping costs apply, as all services are provided digitally or in person.

5.2. The price displayed at the time of the order applies.

5.3. Payment is made either via PayPal or by credit or debit card (processed via PayPal). The invoice amount is due upon conclusion of the contract.

5.4. WetterWelt may make the provision of the service dependent on receipt of full payment.

5.5. Invoices are provided electronically by e-mail.

6. Provision, start of service and term

6.1. Digital content is provided after conclusion of the contract and receipt of payment, for example via a download link, by sending licence or access credentials by e-mail, or by activation in the respective service.

6.2. For products with a selectable start date, the service begins on the day chosen by the customer during the order. The term follows from the respective product description (for example 1 month, 5 days or a quota with a validity period).

6.3. Contracts concluded through the online shop have a fixed term or a fixed quota and do not renew automatically. No termination is required.

6.4. Appointments for personal consulting services are arranged individually after the order.

7. Right of withdrawal

7.1. Consumers have a statutory right of withdrawal. Details, deadlines and the model withdrawal form are set out in our cancellation policy, which is also sent with the order confirmation.

7.2. For contracts for the supply of digital content not delivered on a tangible medium, the right of withdrawal expires if WetterWelt has begun to perform the contract after the customer has expressly consented to performance beginning before the end of the withdrawal period and has confirmed their knowledge that the right of withdrawal is thereby lost.

7.3. For services, the right of withdrawal expires if WetterWelt has fully performed the service and only began performance after the customer gave their express consent and at the same time confirmed their knowledge that they lose their right of withdrawal upon full performance of the contract.

8. Cancellation of personal consultations

Irrespective of any right of withdrawal, a scheduled consultation appointment can be cancelled or rescheduled free of charge up to 12 hours before the appointment; a message to service@wetterwelt.net is sufficient. In the event of a later cancellation or a missed appointment, the fee remains payable; the customer remains free to demonstrate that WetterWelt saved expenses as a result of the cancellation that justify a lower fee.

9. Customer obligations, access credentials

9.1. The customer is responsible for the technical requirements on their side (a suitable device, software, internet access; for the SMS service, a mobile-capable device and a correctly provided phone number).

9.2. The customer keeps their contact details, in particular their e-mail address, up to date and ensures that e-mails from WetterWelt can be received.

9.3. Access and licence credentials must be kept confidential and protected against access by third parties. In the event of loss or suspected use by third parties, the customer informs WetterWelt without delay, for example by e-mail to service@wetterwelt.net.

10. Rights of use

10.1. The customer receives a simple, non-transferable right to use the provided content (for example weather data, consulting documents, seminar recordings or software) for their own private or internal purposes. Scope and duration follow from the respective product description.

10.2. Passing content on to third parties, making it publicly available and reproducing it beyond the contractual use are not permitted without WetterWelt’s prior written consent. Copyrights and related rights of WetterWelt and its data suppliers remain unaffected.

11. Availability and data transmission

11.1. WetterWelt obtains source data in part from third parties and delivers content via electronic communication channels (internet, mobile networks). Short-term delays or disruptions of transmission channels outside WetterWelt’s control may occur; in particular, the delivery of SMS messages depends on the availability of the mobile networks.

11.2. Announced maintenance interruptions of a reasonable extent do not constitute a defect.

12. Warranty

For digital products, the statutory provisions on contracts for digital products (Sections 327 et seq. BGB) apply, including the obligation to provide updates where required by law. Otherwise, the statutory warranty provisions apply.

13. Liability

13.1. WetterWelt is liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act and within the scope of any guarantee it has given.

13.2. In cases of simple negligence, WetterWelt is liable only for the breach of material contractual obligations, meaning obligations whose fulfilment is essential for the proper performance of the contract and on whose observance the customer may regularly rely; in this case, liability is limited to the foreseeable damage typical for this type of contract.

13.3. In all other respects, liability is excluded. The classification of weather forecasts as predictions (clause 3.2) remains unaffected: the mere non-occurrence of a forecast weather situation does not constitute a defect or a breach of duty.

13.4. The customer remains responsible for nautical and other decisions taken on the basis of the information provided; the service does not replace official warnings or the assessment of the situation on site.

14. Data protection

Information on the processing of personal data, the service providers used and customers’ rights can be found in our privacy policy. It also describes that some content on this website is created with the support of AI tools and is editorially reviewed and approved before publication.

15. Dispute resolution

WetterWelt is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

16. Final provisions

16.1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection of mandatory provisions of the law of the state in which they have their habitual residence.

16.2. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Kiel, Germany.

16.3. Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.