What people ask us

For sailors, we offer the SEAMAN App, SEAMAN PRO, GRIB weather data, our SMS Weather Service and personal passage consulting. For professional use in shipping and business, we provide METEO TRACKER, METEO MONITOR and individual forecasts. You can find an overview under Services.

The SEAMAN App runs directly in your browser and combines weather forecasts with route planning. It can be booked for one month or one year. SEAMAN PRO is installed weather and navigation software for Windows and macOS that can also be used offline.

SEAMAN PRO is available for Windows and macOS. The SEAMAN App, METEO TRACKER and METEO MONITOR are accessed through a current web browser. For our browser-based services, we recommend current versions of Chrome, Firefox, Safari or Edge.

Current installers for SEAMAN PRO and MeteoPILOT, together with their manuals, are available under Software Downloads. Older program versions are available there as well.

That depends on the product. The SEAMAN App provides 120-hour marine weather and higher-resolution 48-hour wind data for selected areas. GRIB Cruising reaches 120 hours as standard, with extended datasets up to 240 hours. GRIB Racing supplies high-resolution data for up to 60 hours. Individual forecasts are tailored to the specific assignment.

GRIB Cruising is designed for longer passages and provides large-scale forecasts for Europe and sea areas worldwide. GRIB Racing offers much higher spatial and temporal resolution for regattas and short, tactically demanding periods.

SEAMAN PRO can be used offline after the required data has been downloaded. Downloaded GRIB files can also be opened without an internet connection in compatible navigation software. A connection is required again to retrieve new forecasts and updates.

Yes. Both Atlantic packages include meteorological support during the booked passage. Weather-dependent updates and support are provided through the agreed communication channel by email or phone up to once daily. The packages differ by the route covered. You can find more information under Atlantic Passage Consulting.

You can pay by PayPal or by debit or credit card. The payment methods shown to you during checkout are definitive.

No. The products currently offered in our shop have a fixed term or are one-time purchases. There is no automatic renewal and no subscription that needs to be cancelled.

For SEAMAN PRO, the SEAMAN App and our GRIB products, you can select your preferred start date directly on the product page. This allows you to order before your passage without starting the booked period immediately.

Products delivered automatically are processed after successful payment. You will receive the required access information by email. For consulting services, we will contact you to arrange the details personally. Your invoice will also be sent to the email address provided with your order.

No, guest checkout is available. A customer account does, however, make it easier to access your orders, available downloads and other booked services later. You will receive important links and information by email either way.

After purchasing an online seminar, you will receive your personal download link by email. The recordings are provided as protected ZIP files; the password required to extract each file is included in the customer email. This also works with guest orders.

If your SMS account is linked to your customer account, the remaining balance is displayed there. Alternatively, you can check it with your mobile number on the SMS Balance page.

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